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Customer Care

WE LOVE OUR CUSTOMERS AS MUCH AS WE LOVE OUR ANIMALS

Our policy is simple... we hope you love our clothes, but if there are any issues, let us know and we will put it right straight away. 

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RETURN & EXCHANGE POLICY

We really appreciate you shopping with VEGAN Happy so in the event there is something not right and you need to return something, simply put the below FREEPOST address on your parcel (use the original packaging if you can) and send it back to us with the original dispatch note and reason for return. 

As soon as we get the item back here we will credit your account immediately or supply the replacement item, whatever you have requested and prefer. 

Any queries or need more help, just email lorri@veganhappyclothing.co.uk

RULES OF RETURN...

1. Item must not be worn or be damaged in any way.

2. Item must be returned to VEGAN Happy within 14 days of purchase for a full refund.

3. Item must be returned in it's original undamaged sales packaging

4. Please return the original dispatch note back with reason for return clearly labeled. 

RETURNS FREEPOST ADDRESS...

Please just print off the label below and affix to your parcel. As soon as we receive it back here we will process it and credit you.

PRIVACY POLICY

Here at VEGAN Happy we are committed to looking after our customers in the best way we can and promise to...

Never sell your data to any outside parties.

We will guard your personal data fiercely and only use it to communicate with you about offers and promotions we think will be appealing to you.

If we email too much or you decide to opt-out, just click unsubscribe on an email and you will be removed from our lists.

Any concerns ever, just email us and we will be happy to resolve these for you.

BY SHOPPING WITH VEGAN HAPPY, YOU ARE AGREEING TO THIS PRIVACY POLICY AND AGREE TO BE COMMUNICATED WITH VIA EMAIL ABOUT PRODUCTS WE ARE OFFERING. If you want to be removed at any time, please click unsubscribe.

Contact:

VEGAN Happy Clothing,

Foxtwist Barn, 

Stockton,

Worcestershire WR6 6XG.

email: lorri@veganhappyclothing.co.uk

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© 2020 by VEGAN Happy, part of The Happy Vegan Clothing Company Ltd.,